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FAQ
THE MOST COMMON QUESTIONS
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How long will it take to get my order?The majority of postal orders will be dispatched within 2-3 working days. If you reside in the Harrogate area or are in a particular hurry, please let us know and we may be able to get them to you more quickly.
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Can I make a bespoke request?At Make Harrogate we welcome bespoke requests. From a variation in shape or colour to initial engraving or the inclusion of a personal note we would be delighted to help. You might have an idea that you would like to see created. If so, please use our contact page to get in touch.
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Do you offering a gift wrapping service?If you would like your order gift wrapped, please contact Make Harrogate through the contact page once you have placed your order and we would be delighted to help.
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My ears are not pierced, can I still wear your jewellery?"Here at Make Harrogate we work hard to ensure our jewellery is as accessible as possible. All our earrings can be made as clip-ons. If you wish to request clip on earrings please contact us through our contact page once you have placed your order.
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Why are the same sized earrings priced differently?This can either be due to the materials involved and/or the time that it take to make the piece for example some pieces may include gold/ silver leaf, charms, resin or involve a specialist technique like cane work that takes a little longer.
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How heavy are polymer clay earrings?Polymer clay is light weight by nature, even the largest pieces weigh less than a few sheets of paper (less than 10g).
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Is polymer clay jewellery waterproof?The clay pieces of the jewellery are waterproof; however, the findings with tarnish more quickly if repeatedly exposed to water.
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What are the findings made of?All findings (the metal) involved in earring making are hypoallergenic stainless steal, this is nickel free and means I that if you have previously had allergic reactions you should be fine with make jewellery!
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Is Make Harrogate eco-friendly?Although our products themselves are not made from a natural material, here at Make Harrogate we do out very best to ensure that the rest of the business is sustainable. All packing is plastic free and recyclable. We also ensure that we are completely waste free by using every spare piece of clay.
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